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Why buy your e-bike from a local shop?

Test rides, fitting, servicing, warranty: what buying from a local bike shop changes
12 February 2024 by
Why buy your e-bike from a local shop?
KOMUT

Reading time: 4 min · By the KOMUT Bikes team

It is easy to compare e-bikes online. But what makes the difference over the years is often what happens after the purchase: fitting, servicing, advice, warranty. Here is why buying from a local shop changes everything.

In short

  • You try before you buy.
  • Bike assembled, checked and fitted to you.
  • A nearby workshop for servicing and warranty.
  • Leasing, financing and trade-in in store.

01

Before buying: choosing the right bike

Spec sheets do not tell you everything. The centre of gravity, riding position, handling of a loaded cargo bike or smoothness of a motor can only be felt on the road. In store, an adviser helps pin down your needs and lets you try several models.

Real test ride

You compare several bikes on Brussels streets, not on a screen.

Right size

We check the frame size and adjust saddle and bars.

Honest advice

We point you to the bike that suits your needs, not the most expensive one.

02

After buying: a local point of contact

An e-bike is a complex machine: motor, battery, electronics, hydraulic brakes. It needs regular servicing and, one day, a repair. Having an equipped, trained workshop a few minutes from home makes all the difference.

1

Assembly and checks

The bike is assembled and checked by our mechanics before handover.

2

Handover

We explain the display, app and settings at delivery.

3

Servicing and diagnostics

Our workshops have motor diagnostic tools.

4

Easy warranty

If there is a problem, we handle the warranty with the brand.

03

What KOMUT offers you

  • Three stores in Brussels: Uccle, Saint-Gilles and Woluwe-Saint-Pierre.
  • Free test rides, no appointment needed.
  • Workshops that give priority to bikes bought from us.
  • Leasing, financing and trade-in of your old e-bike.

Our stores Servicing and repairs

FAQ

Frequently asked questions

To try before you buy, ride away on a bike assembled and fitted to you, and have a nearby workshop for servicing and repairs.

No, test rides are walk-in at our three stores. You can also book a slot if you prefer.

Our workshops give priority to bikes bought at KOMUT. Other bikes are taken on depending on availability and parts compatibility.

Come and see us

Our teams welcome you in our three stores for a test ride, advice or a service.

KOMUT Uccle
Rue Vanderkindere 438, 1180 Uccle

KOMUT Saint-Gilles
Chaussée de Charleroi 190, 1060 Saint-Gilles

KOMUT Stockel
Av. Baron Albert d'Huart 10, 1150 Woluwe-Saint-Pierre

Tuesday to Saturday, 10 am to 6 pm · Free test ride, no appointment