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KOMUT help centre

Workshop & repairs

Appointments, accepted bikes and the service pack.

  • General check of the bike's safety
  • Brakes: check, degreasing and adjustment
  • Drivetrain and gears: check, cleaning and adjustment
  • Belt/chain and crankset: check and adjustment
  • Tyres: check and inflation to the correct pressure
  • Wheels: check and adjustment (spoke tension and truing)
  • Cockpit (handlebar and stem): check and alignment
  • Electrical components: check, cleaning and updates (if needed)
  • Lights: check
  • Test ride to check everything

With the KOMUT service package, enjoy peaceful, worry-free cycling. Would you like to know more or book an appointment? Contact us or visit one of our stores. We will be happy to help you get back on the road safely and in maximum comfort!

Your bike was bought in one of the KOMUT Bikes stores.

Every bike bought at KOMUT Bikes is of course welcome in our workshops.

Your bike was not bought in one of the KOMUT Bikes stores.

We can also repair all the bike brands sold in our stores. During busy periodswe may have to decline servicing bikes that were not bought at KOMUT. This way, we give priority to KOMUT customers.

Please note that to ensure the best possible repair, we only service electric bikes fitted with a Bosch or Shimano system.

Non-electric bikes: all relatively recent models

Electric bikes: all types of bikes with a Bosch, Shimano or Brompton motor

We reserve the right to decline repairing a bike not bought from us, and will explain the reasons for our decision.

Important guidelines for optimal servicing

To improve our service, we kindly ask you to bring your bike as clean as possible and remove accessories such as child seats and panniers. This saves us a lot of time during servicing, as child seats can be difficult to remove and full panniers make lifting the bike awkward. Space in our workshop is also limited. Your cooperation helps us work more efficiently and give you a faster, better service. Thank you for your understanding!


At KOMUT, our priority is to give every customer a consistent experience. We know your bike has become an essential companion in your daily life, which is why we keep the time each bike spends in our workshop to a minimum.

By booking an appointment, whether during busy periods or at other times, we commit to servicing your bike within 24 to 48 hours of dropping it off at one of our workshops.

Thank you for your understanding if these conditions are not met. Our main goal is to make sure your repair or service is carried out properly.

To book a slot in our KOMUT Bikes workshops, click the link below. Choose the workshop you want and follow the instructions to confirm your appointment.

Book a workshop slot

After booking your appointment on our platform, you will receive a confirmation email. It includes a link to cancel your appointment if needed.

To change your appointment, you need to cancel the current one. To do so, open the confirmation email you received when booking and cancel it. You can then follow the usual steps to book a new appointment.

Need help?

Our team replies within 24 to 48 working hours, or drop by one of our three Brussels stores.

Contact usOur stores

Didn’t find your answer?

Write to us through the contact form: we reply quickly. Or visit us in store, Tuesday to Saturday, 10 am to 6 pm.